As part of our Video FAQ series, this video sees Clinical Director of Cosmetic Courses, Adrian Richards answer “how do I take payments from my patients?”…
It is always an awkward situation asking for money from your patients. This is particularly true when your background is in the medical industry because you have never had to deal with taking payments from your patients before. The truth is, you have to do it, or you won’t get paid!
There are many options you could look into for your practice in terms of payment methods:
Receptionists
We have receptionists in each of our clinics who deal with our payments. They are informed of treatment prices and are aware of any deposits taken. We make sure our receptionists are trained to follow the same quality of customer service so the patient always feels at ease.
Card Machine
Having a card machine is important to your practice as we find the majority of patients pay by this method. The downfall of this are the costs associated with setting up a card machine and any bank transaction fees you may incur. Despite this, it is still the preferred option as you will inevitably put patients off if they can only pay in cash.
Online Payment Portals
There are other methods available, such as online payment portals. These are quick and can be administered patient or practitioner end. However, you need to find a reliable programme that works for your clinic.
Your main aim is to provide an effective and reliable way to get the payments and also keep up a high level of customer service.
Aesthetic Training at Cosmetic Courses
At Cosmetic Courses we pride ourselves on the support we provide you once you have completed your aesthetic training.
Our experience in medical aesthetics has taught us that is can be very daunting setting yourself up as an aesthetic practitioner. Therefore we do as much as we can to support you with both clinical and business advice.
Aesthetics is a journey. It requires determination and dedication but is an extremely rewarding career path. For more information on our aesthetic training courses or to speak to our friendly team about your training options please feel free to contact us.
